Introduction and Scope

Welcome to the Privacy Policy of Aktaraya, a company engaged in the distribution of agricultural inputs, including fertilizers and crop protection products, in the B2B market in Indonesia. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we may receive from our clients and other users of our services.

Information Collection Practices

We collect various types of information from our users to provide better services. The information we collect includes:

• Personal Information: Name, email address, phone number, and company details when you contact us or register with our services.
• Business Information: Details related to your business, including industry information, company size, and purchasing patterns.
• Usage Data: Information about how you access and use our website, which may include your IP address, browser type, and pages visited.

How Data is Used and Processed

The information we collect is used for the following purposes:

• To facilitate communication with our clients and provide customer support.
• To process transactions and manage client accounts.
• To improve our services, including product offerings and website functionality.
• To send periodic emails with updates, promotional materials, and other information relevant to your interests.

Data Security Measures

We prioritize the security of your data and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. Our data security practices include:

• Encryption of sensitive information during transmission.
• Regular security assessments and audits.
• Restricted access to personal information only to authorized personnel.

User Rights (Access, Correction, Deletion, etc.)

As a user, you have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal data.
• Correction: You can request that we correct any inaccuracies in your data.
• Deletion: You have the right to request the deletion of your personal data under certain conditions.
• Objection: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Third-party Services and Cookies

Our website may contain links to third-party services and websites. We do not control these third parties and their privacy practices. We encourage you to review their privacy policies before providing any personal information.

We also use cookies on our website to enhance user experience. Cookies are small text files stored on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies, but this may prevent you from taking full advantage of the website.

How to Contact Us for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Privacy Email: privacy@aktaraya.com
• Phone: +62 21 5678 9101
• Mailing Address: Jalan Kesehatan No. 45, Ruko Green Garden Blok C2, Jakarta Barat, DKI Jakarta 11510, Indonesia

For California residents, to exercise CPRA rights, contact privacy@aktaraya.com.

Last Updated

This Privacy Policy was last updated on June 1, 2026.